Cancellation Policy

Thank you for choosing Heerahut. Please read our cancellation policy carefully before placing an order.

1. Order Cancellation (Before Dispatch)
- Orders can be cancelled within 24 hours of placing the order or before dispatch, whichever is earlier. - To cancel, contact our support team with your order details.

2. Order Cancellation (After Dispatch)
- Once the order has been dispatched, it cannot be cancelled. - In such cases, customers may refer to our Return & Refund Policy (if applicable).

3. Customized Jewellery Orders
- Orders for customized or made-to-order jewellery cannot be cancelled once processing has started.

4. Membership / Business Orders
- Orders placed as part of membership or business activation (direct selling model) are non-cancellable and non-refundable.

5. Refund for Cancelled Orders
- If a cancellation is approved, the refund will be processed within 7–10 working days. - Refunds will be made via the original payment method.

6. Incorrect Orders
- If you have placed an order by mistake, contact us immediately. We will try to assist if the order has not been processed.

7. Right to Cancel
- Heerahut reserves the right to cancel any order due to: - Payment issues - Stock unavailability - Suspicious or fraudulent activity

8. Contact Us
For cancellation requests or support:
Heerahut
Email: drgurjass@gmail.com
Phone: +91 9056663592