1. Order Processing Time
- All orders are processed within 2–5 working days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
2. Shipping Time
- Delivery usually takes 5–10 working days depending on your location.
- Remote areas may require additional time.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered on selected orders or promotions.
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.
- You can track your order through the courier partner’s website.
5. Delivery Partners
- We use trusted courier services to ensure safe delivery of your jewellery.
6. Packaging & Security
- All jewellery is packed securely in tamper-proof packaging.
- For high-value orders, additional security measures may be applied.
7. Delivery Issues
- If the package appears damaged or tampered, do not accept delivery and inform us immediately.
- In case of delay, please allow additional time before raising a concern.
8. Incorrect Address
- Customers are responsible for providing accurate shipping details.
- Heerahut is not responsible for delays or losses due to incorrect addresses.
9. International Shipping
- Currently, we may or may not offer international shipping. Please contact us before placing such orders.
10. Contact Us
For any shipping-related queries, contact us:
Heerahut
Email: drgurjass@gmail.com
Phone: +91 9056663592
© Heera Hut. All Rights Reserved